Benefits of a Hosted Phone System

February 4th, 2019 by admin

Hands holing mobile phone with video of a man with a headset

These days many businesses are seeking a more accessible and affordable solution to their phone systems. Having a premise-based PBX communication system has its benefits: lowered monthly costs, complete user control, SIP trunking, and everything is specific to the customer. For some businesses premise-based systems can be costly due to high initial equipment costs and in-house maintenance requirements, which has the potential to take up a significant amount of time and resources. For businesses on the go, having flexibility and mobility is a must, so having a hosted phone system is often a better option.

A hosted or cloud-based phone system offers overall ease and simplicity that businesses can benefit from as well as advanced features and provider installation, making setup less of a hassle. Eliminating the high initial costs and heavy equipment already make this system an easy choice for small to medium-size businesses, but its perks like scalability can prove beneficial for any company whether big or small. Hosted PBX systems allow for:

  • Affordability and costs – you don't have to worry about complicated setup and the purchase of massive network and server equipment so upfront costs are cheaper and maintenance, support, recovery, upgrades and more are all handled by the provider. This includes ongoing, predictable monthly operating costs meaning you're not stuck in crazy contracts.
  • Freedom of movement, flexibility, and accessibility – hosted phone systems offer innovative features that allow for mobile and web integration. This means you can access your phone system from anywhere at any time with no stress at all.
  • Faster speeds – with broadband connections, your IP phone system works faster and smoother.
  • Other features include: easily add more lines, overall safer data, networks, lower energy costs.

Having a cloud IP phone system offers great perks, but has its tradeoffs as well. Having this phone system may not be suitable for everyone as it doesn't allow for customization, loss of internet can affect operations, and monthly operating costs can be higher. With both systems having their pros and cons, it is important to weigh what is best for your business since no phone system is a one-size fits all solution. At Technolink of the Rockies, we offer consulting services to help you find what works best for your business. With our hosted and premise-based solutions, you get superior service and support with great equipment and technology.

Contact us today for more information.

Posted in: Solutions