Technolink of the Rockies' & ShoreTel Customer Satisfaction Rating: 100%
What customers have had to say about Technolink of the Rockies'...
I just want to thank you and your team for getting our voicemail module replaced so quickly. The new voicemail module was indeed installed, programmed, tested, and working within a day. WOW!!
I have been sharing this experience with my service team as an example of the type of service that we should be delivering to create WOW experiences for our clients. Thanks for inspiring us to be better!
You guys are awesome!
That's why we choose you to support our phone system! "- Jordan Jackson, President - Security Central, Inc. – Centennial
" Technolink has been a great partner for our company. Service requests are handled in a timely manner, and the staff is quite responsive. We had a request to streamline dial strokes for International calling, and within 2 days a solution was identified and successfully tested. We would recommend Technolink to any company in need of a phone vendor. It has been a great experience working with their team. "- Brittany Joyce, Office Manager/Assistant Property Manager - Fitzsimmons Redevelopment Authority – Aurora
" Working with Technolink of the Rockies for the past five years, I’ve come to rely on the service I receive from Travis Bitzer, Jeff O’Neill and the rest of the Technolink team. They are very customer service focused; going above and beyond to help with any problem that arises. We have offices throughout the country that were setup with different phone providers.
We asked Technolink to help us come up with a solution that would integrate all of our offices. Like many companies, our phone system is an integral communication tool. We needed something that was dependable. Jeff and Travis listened to all of our needs, asked questions to gain better understanding of concerns and offered a solution that has worked out beautifully.
Other companies that I have worked with tend to only be interested in selling a product to us. Technolink of the Rockies looks to meet our needs and become a valuable asset for us. "- Danielle Reida - SAFEbuilt – Multi-site (in and out of state) - Loveland
This is what one of our customers had to say about Technolink of the Rockies:
- Jan T. Wolff - Accountant - ProCorp Images, Inc. – Englewood
- "Kind courteous staff.
- Prompt and helpful with attention to detail.
- Quick turnaround time with complete resolution to all issues.
- Great problem solver.
- Always ready with new plans to help with our Business Internet and Phone Strategy."
" Three words that describes Technolink of the Rockies to us:
- Kaycee Gregorich - Operations Manager - Dermatology Associates of Colorado – Aurora
- Quick - phenomenal response time
- Knowledgeable Staff - any time I have had to call, the technicians always knows what I am talking about and how to fix it.
- Caring - I feel that when I talk to my tech, he is genuinely concerned that the issue was resolved and how it impacted us - just making sure we can do business as usual. I am so thankful for him!"
" Technology is a standard part of our lives now, but not all of us have the knowledge or patience when it comes to certain services that are mission critical to our business success. I’m so pleased to work with Technolink of the Rockies and have them deal with the problems and issues that occur! They are responsive, understanding and so helpful keeping our business focused on patient care while they plug away behind the scenes doing what they do best.
I recommend them without hesitation to anyone wanting to work with a solid business partner! "- Jana Schweers - Aurora Practice Manager - Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C. – Multi-site – Aurora
" I have worked with Technolink (Teleco of the Rockies) for over 20 years at various locations. Each time they have installed a system it has been nothing but professional.
It is wonderful that you can let this group of professionals know what you need in a phone system and that they handle everything from making sure it is connected to the local phone service to installation. With our latest phone system their team coordinated with all involved parties: carrier, IT services, building management. Old system OUT - new system IN; it was that simple. The hardest part was figuring out what options you really needed.
Customer satisfaction is their number one goal and they met it. "- Sue Hayes - Interim Practice Manager - Colorado Orthopedic Consultants – Multi-site – Englewood
" They are a knowledgeable staff and have adequate resources to accomplish all tasks. I consider them a valuable resource and like the relationship we have built over several years. "- Sonsio Inc. – Arvada
" Technolink of the Rockies' has an Excellent team."- Montgomery, Little & Soran, P.C. – Greenwood Village
" I love that the platform is based on unified messaging principles. At Technolink of the Rockies - the people care! "- IT Operations - Energy Acuity – Denver
" Felsburg Holt & Ullevig has been using Teleco of the Rockies over 25 years. They have helped us keep up with the ever changing world of communications ever since. The services provided have been a great resource for us over the years. Technolink of the Rockies has always responded promptly and with great professionalism and competence helping us keep our phone system running and evolving with optimum results. "- Felsburg Holt & Ullevig – Multi-site (CO, NE) – Centennial
" Everyone is excited and positive and frankly that is because of the way we have been treated and supported by your entire staff."- Beacon Communications – Englewood