Industry Articles and News from Technolink of the Rockies

Leveraging Unique Strategic Partnership With Zultys to Help Increase Customer Engagement

August 18th, 2023 by admin

Person with a headset

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships ENGLEWOOD, CO – Technolink of the Rockies, a leading Managed Technology...

Read Full Story »

Posted in: Press Releases

Utilizing Latest AI Knowledge Management to Outpace IT Competitors While Enhancing Customer Support

July 10th, 2023 by admin

Utilizing AI knowlege

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models ENGLEWOOD, CO – Technolink of the Rockies a leading Managed Technology Service Provider...

Read Full Story »

Posted in: Press Releases

Driving Small to Mid-Sized Businesses' Profitability and Performance with the Latest in Integrated Contact Center Technology

June 27th, 2023 by admin

Contact Center Profitability

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations ENGLEWOOD, CO - Technolink of the Rockies a leading...

Read Full Story »

Posted in: Press Releases

Unified Communications Provides Benefits for Your Business

July 2nd, 2020 by admin

A man working at his computer while talking on the phone

How is your company ensuring quality communication and collaboration while your employees are working remotely? It can be challenging to switch to a remote model without all of the necessary tools in place. A solution that will benefit your business...

Read Full Story »

Posted in: Cloud, Services, Solutions

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

Read Full Story »

Posted in: Products, Services, Solutions

Technolink has a 100% Customer Satisfaction Rating

August 1st, 2018 by admin

Group of Business People Giving Thumbs Up

Many companies brag about their customer satisfaction, but how many of them can say they have a customer satisfaction rating of 100%? We know we can make that claim! Technolink is proud that we can achieve such a goal. So we would like to take the time...

Read Full Story »

Posted in: About Technolink

10 Ways Your Phone System Improves Your Customers’ Experience

August 1st, 2016 by admin

FeedbackForm

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your...

Read Full Story »

Posted in: Products, ShoreTel