August 19th, 2020 by admin
The COVID-19 pandemic is forcing businesses and people to change their behaviors and practices. Companies that could move their employees to remote locations have done so. Still, the businesses that rely on customer patronage need solutions to...
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Tags: body temperature, business safety, business solution, business tools, cloud solutions, cloud, COVID-19, customer care, customer experience, Customer service, equipment, HD camera, HD resolution, Solutions, technology, thermal cameras, video surveillance
Posted in: Services, Solutions
July 2nd, 2020 by admin
How is your company ensuring quality communication and collaboration while your employees are working remotely? It can be challenging to switch to a remote model without all of the necessary tools in place. A solution that will benefit your business...
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Tags: business communications, business continuity, Business phone, business solution, business tools, Cloud Technology, cloud, Customer satisfaction, Customer service, flexibility, mobility solution, remote workers, Remote, unified communications solutions, unified communications
Posted in: Cloud, Services, Solutions
August 1st, 2018 by admin
Many companies brag about their customer satisfaction, but how many of them can say they have a customer satisfaction rating of 100%? We know we can make that claim! Technolink is proud that we can achieve such a goal. So we would like to take the time...
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Tags: Customer satisfaction, Customer service, support
Posted in: About Technolink
August 29th, 2016 by admin
If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or...
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Tags: business solution, customer focus, Customer service, findability, latency, onsite phone system, reachability, ShoreTel Connect ONSITE, unified communications solutions
Posted in: ShoreTel, Solutions