Industry Articles and News from Technolink of the Rockies

All You Need to Know about Help Desk Solutions for Your Organization

October 21st, 2022 by admin

Help desk employees working while using a laptop and headsets

Help desk solutions are important for any organization that relies on technology to function. A help desk can provide a single point of contact for users who need help with their technology, and it can also manage and track support requests. Help desk...

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Posted in: Services, Solutions

IT Help Desk Guide 101

February 16th, 2022 by admin

A help desk employee smiling at the camera with 3 more employees in the background

As a small business owner in pursuit of growth, one area where you could use help and save your resources while strengthening your customer base is IT. That's right, by outsourcing IT help desk service, you can easily power your business to success....

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Posted in: Services, Solutions

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

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Posted in: Products, Services, Solutions

Technolink of the Rockies Offers SD-WAN-as-a-Service to SMBs

June 10th, 2019 by admin

cellular device a top laptop keyboard

ENGLEWOOD, CO – May 2019 – Technolink of the Rockies a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a...

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Posted in: Press Releases

Technolink of the Rockies Wins Service Awards

May 16th, 2014 by admin

Last month, ShoreTel recognized Technolink of the Rockies for outstanding achievement in customer satisfaction and loyalty for the period of October 1, 2013, through March 31, 2014. "Your score surpasses what is considered world-class level of customer...

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Posted in: Press Releases, Awards