Technolink Blog

Managing IT Service Providers

April 16th, 2017 by admin

We know that business owners have a lot on their plates, trying to manage the business, its customers, employees, and vendors. In many cases, keeping track of your IT service providers and contracts will take up much more time that you have available. So sometimes its easier to just pay the monthly bills,...
Read Full Story »

Tags: investment, phone bill analysis, carrier services,

Posted in: IT,

Data Security & HIPAA

March 8th, 2017 by admin

After 30+ years of working in the industry, Technolink has learned to adjust to the times and keep up with changing policies. One that has brought our customers a lot of worry is HIPAA compliancy. At first there were confusions about what it meant for businesses handling healthcare data, and now...
Read Full Story »

Tags: cloud solutions, HIPAA, data security, cyber threats, hackers,

Posted in: Products, Cloud, Cyber Security,

Simple & Effective Cloud Solutions

February 9th, 2017 by admin

As part of our improvements for 2017, we here at Technolink are working closely with ShoreTel to help educate our customers on the world class and easy to use systems they offer. Their on-premise, hybrid, and cloud communication solutions are award-winning and simple. Together, our goal is to provide...
Read Full Story »

Tags: ShoreTel, cloud solutions, on-premise, hybrid, phone systems,

Posted in: Cloud, ShoreTel,

Investing in Your Business in 2017

January 10th, 2017 by admin

Have you made New Year's resolutions for your business? Are you putting together strategies for improving your business? Make sure to include IT investments in your budget. That may sound expensive, but with our Current Technology Assurance Program (C-TAP) you can control and lower your IT costs....
Read Full Story »

Tags: current technology assurance program, investment, equipment, upgrades,

Posted in: C-TAP,

Smart Integration and Communication

December 5th, 2016 by admin

With so many different applications, login credentials, and settings to maintain for IT tools, its no wonder many of us wish for a simpler work setup. It is too easy to struggle with the various tools that are supposed to improve communications. We offer a solution that integrates your different communication...
Read Full Story »

Tags: unified communications, application integration, unified messaging, collaboration, voice, video, instant messaging,

Posted in: Products,

Investing in Good Cabling

November 4th, 2016 by admin

It's not every day that we think about the infrastructure that runs through our walls, between our computers and phones, all ultimately to servers and service providers. But our cabling system is one of the most important building blocks in having a stable and quality IT system. If you're investing in...
Read Full Story »

Tags: upgrade, cabling, IT infrastructure, maintenance, installation,

Posted in: Products,

Video Surveillance to Calm the Mind

October 11th, 2016 by admin

Do you know that feeling, deep in the night, when you suddenly worry that you forgot something? Or when you worry about your safety and that of your business? We believe that a good video surveillance system can calm those worries, and more! High-definition resolution and DVR-quality video can protect...
Read Full Story »

Tags: video surveillance, HD resolution, business safety, mobility solution,

Posted in: Products,


September 20th, 2016 by admin

Prepare your business for the developing technologies of the future. Run multiple operating systems and applications on the same server at the same time. With virtualization software, you can cut down your hardware maintenance cost and increase your IT agility in one fell swoop. We can work with you...
Read Full Story »

Tags: Virtualization, cloud-based solution,

Posted in: Virtualization,

Day-to-day Maintenance without the Downtime

September 3rd, 2016 by admin

Budgeting your IT department expenses can be easy with our outsourced IT services. Our flat-rate gives you access to a no-surprise guarantee that your IT needs will be met at a fixed cost. Long-run IT expense savings will allow you to transfer parts of your budget to areas of greater concern. Let...
Read Full Story »

Tags: IT, support, monitoring,

Posted in: IT,

Creating Better Customer Experiences One Call at a Time

August 29th, 2016 by admin

If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or outside the office. That’s how you want to serve your...
Read Full Story »

Tags: ShoreTel Connect ONSITE, Customer service, customer focus, reachability, findability, latency, onsite phone system, unified communications solutions, business solution,

Posted in: ShoreTel,


customer testimonials
" Technolink,

I just want to thank you and your team for getting our voicemail module replaced so quickly. The new voicemail module was indeed installed, programmed, tested, and working within a day. WOW!!

I have been sharing this experience with my service team as an example of the type of service that we should be delivering to create WOW experiences for our clients. Thanks for inspiring us to be better!

You guys are awesome!
That's why we choose you to support our phone system! "
- Jordan Jackson, President - Security Central, Inc.
" Technolink has been a great partner for our company. Service requests are handled in a timely manner, and the staff is quite responsive. We had a request to streamline dial strokes for International calling, and within 2 days a solution was identified and successfully tested. We would recommend Technolink to any company in need of a phone vendor. It has been a great experience working with their team. "
- Brittany Joyce, Office Manager/Assistant Property Manager - Fitzsimons Redevelopment Authority
" Working with Technolink of the Rockies for the past five years, I’ve come to rely on the service I receive from Travis Bitzer, Jeff O’Neill and the rest of the Technolink team. They are very customer service focused; going above and beyond to help with any problem that arises. We have offices throughout the country that were setup with different phone providers.

We asked Technolink to help us come up with a solution that would integrate all of our offices. Like many companies, our phone system is an integral communication tool. We needed something that was dependable. Jeff and Travis listened to all of our needs, asked questions to gain better understanding of concerns and offered a solution that has worked out beautifully.

Other companies that I have worked with tend to only be interested in selling a product to us. Technolink of the Rockies looks to meet our needs and become a valuable asset for us. "
- Danielle Reida - SAFEbuilt
This is what one of our customers had to say about Technolink of the Rockies:
  • "Kind courteous staff.
  • Prompt and helpful with attention to detail.
  • Quick turnaround time with complete resolution to all issues.
  • Great problem solver.
  • Always ready with new plans to help with our Business Internet and Phone Strategy."
- Jan T. Wolff - Accountant ProCorp Images, Inc
" Three words that describes Technolink of the Rockies to us:
  • Quick - phenomenal response time
  • Knowledgeable Staff - any time I have had to call, the technicians always knows what I am talking about and how to fix it.
  • Caring - I feel that when I talk to my tech, he is genuinely concerned that the issue was resolved and how it impacted us - just making sure we can do business as usual. I am so thankful for him!"
- Kaycee Gregorich - Operations Manager Dermatology Associates of Colorado
" Technology is a standard part of our lives now, but not all of us have the knowledge or patience when it comes to certain services that are mission critical to our business success.  I’m so pleased to work with Technolink of the Rockies and have them deal with the problems and issues that occur!  They are responsive, understanding and so helpful keeping our business focused on patient care while they plug away behind the scenes doing what they do best.
I recommend them without hesitation to anyone wanting to work with a solid business partner! "
- Jana Schweers - Aurora Practice Manager Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.
" I have worked with Technolink (Teleco of the Rockies) for over 20 years at various locations.  Each time they have installed a system it has been nothing but professional.
It is wonderful that you can let this group of professionals know what you need in a phone system and that they handle everything from making sure it is connected to the local phone service to installation. With our latest phone system their team coordinated with all involved parties: carrier, IT services, building management. Old system OUT - new system IN; it was that simple.  The hardest part was figuring out what options you really needed.
Customer satisfaction is their number one goal and they met it. "
- Sue Hayes - Interim Practice Manager Colorado Orthopedic Consultants
" They are a knowledgeable staff and have adequate resources to accomplish all tasks. I consider them a valuable resource and like the relationship we have built over several years. "
- Sonsio, Inc.
" Technolink of the Rockies' has an Excellent team."
- Montgomery, Little & Soran, P.C.
" I love that the platform is based on unified messaging principles. At Technolink of the Rockies - the people care! "
- IT Operations Energy Acuity
" Felsburg Holt & Ullevig has been using Teleco of the Rockies over 25 years. They have helped us keep up with the ever changing world of communications ever since. The services provided have been a great resource for us over the years. Technolink of the Rockies has always responded promptly and with great professionalism and competence helping us keep our phone system running and evolving with optimum results. "
- Felsburg Holt & Ullevig
" Everyone is excited and positive and frankly that is because of the way we have been treated and supported by your entire staff."
- Beacon Communications, LLC

What other customers are saying...