Industry Articles and News from Technolink of the Rockies

Revolutionize Your Customer Experience with a Modern Contact Center Solution

April 17th, 2025 by admin

Man with headphones working in Contact Center

A modern contact center solution can be the key to transforming your customer experience and setting your business apart from the competition. At Technolink of the Rockies, we specialize in implementing cutting-edge contact center technologies that...

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Posted in: Services

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

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Posted in: Products, Services, Solutions

Creating Better Customer Experiences One Call at a Time

August 29th, 2016 by admin

Man on the phone

If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or...

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Posted in: ShoreTel, Solutions

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