Industry Articles and News from Technolink of the Rockies

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

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Tags: business solution, business tools, cost savings, current technology, customer experience, customer focus, Customer satisfaction, easy-to- manage phone system, efficiency, employee productivity, equipment, phone systems, service, technology, WebRTC

Posted in: Products, Services, Solutions

Creating Better Customer Experiences One Call at a Time

August 29th, 2016 by admin

If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or...

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Tags: business solution, customer focus, Customer service, findability, latency, onsite phone system, reachability, ShoreTel Connect ONSITE, unified communications solutions

Posted in: ShoreTel, Solutions

Industry Articles and News from Technolink of the Rockies

How Interacting with Your Customers Without a Phone Can Improve Your Business

Creating Better Customer Experiences One Call at a Time

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