Industry Articles and News from Technolink of the Rockies

Reduce Communication Costs with Video-Conferencing-as-a-Service

March 4th, 2024 by admin

A person on a video conference with coworkers

Today's fast-paced business landscape demands effective communication for success. However, traditional methods of communication, such as in-person meetings and phone calls, can be costly and time-consuming. Enter Video-Conferencing-as-a-Service...

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Posted in: Services

How Does a Contact Center Improve Customer Service

September 1st, 2023 by admin

A call center with employees answering their work phones

Tucked away behind the screens, a pulse beats steadily, syncing with the heartbeats of countless customers seeking resolutions, guidance, or simply a chat. That pulse? The life force of a contact center. Yet, what about these contact centers...

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Posted in: Services

Enjoy Seamless Communication and Collaboration with Unified Communications

August 1st, 2023 by admin

A smiling businessman working on his laptop

In today's fast-paced and interconnected world, effective communication and seamless collaboration have become essential pillars for the success of businesses, organizations, and individuals alike. As technology continues to evolve, the traditional...

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Posted in: Solutions

The Benefits of VoIP Phone Systems

June 2nd, 2023 by admin

VoIP phone systems concept

VoIP (Voice over Internet Protocol) is a telephone technology that uses the Internet to make and receive phone calls. VoIP is becoming increasingly popular as a more reliable, cost-effective, and feature-rich alternative to traditional landline...

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Posted in: Cyber Security

Everything You Wanted to Learn About Unified Communications for Businesses

April 28th, 2023 by admin

What you should know about unified communications for businesses

Unified communications for businesses provide a centralized platform to integrate voice, video, data, and messaging into one connected system. By using unified communications technologies such as VoIP phone systems, instant messaging applications,...

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Posted in: Products

The Benefits of Zultys IP Phones for Small Businesses

March 21st, 2023 by admin

A man using his cellphone with a lock overlaid on the phone

Zultys IP phones for small businesses have been designed to provide a cost-effective and feature-rich solution for VoIP phone systems. The intuitive user interface, rich desktop integration, and powerful applications make these phones ideal for...

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Posted in: Products

The Benefits of Premise Based Phone Systems

February 28th, 2023 by admin

A close up view of a business phone

Premise-based phone systems are traditional on-site PBX (private branch exchange) systems that require installation and maintenance at a physical location. These systems provide businesses with an array of calling features, such as voicemail, auto attendant,...

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Posted in: Products

The Video Conferencing Benefits You Should Know

January 31st, 2023 by admin

A woman wearing glasses using her computer to video conference with colleagues

Video conferencing offers plenty of advantages to businesses and can make a massive difference in the operations of a company. It has revolutionized the manner in which business meetings are done and held nowadays. The benefits of video conferencing...

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Posted in: Products

Cloud Voice Makes Small Companies Look Like Big Business

January 20th, 2023 by admin

A cellphone, globe, and laptop hovering above a businessman's hands

Technolink of the Rockies Shares the Power of the Cloud with Customers ENGLEWOOD, CO - Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve...

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Posted in: Press Releases

The Importance of Business Phones for Your Company

December 13th, 2022 by admin

A business phone on a desk, with a blurred city view in the background and a smart phone and pen in the foreground

Business phones are an essential tool for any company or organization. They enable you to stay in contact with employees, customers, and other business partners. With the right equipment and services, they can also help to improve productivity and customer...

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Posted in: Products

Leveraging Latest Mobile Enablement Technology to Enhance Hybrid Workforce Productivity

November 22nd, 2022 by admin

A man working remotely in a coffee shop

Leading Managed Technology Services Provider Advances the Communication Capabilities of Local Businesses ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider (MTSP), is advancing how small to mid-sized businesses...

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Posted in: Press Releases

Announcing Full-Service Cloud Voice Program

October 21st, 2022 by admin

Private Cloud and Public Cloud pointing to Hybrid Cloud

Industry Leader in Managed Technology Services Responds to Consumer Demands with Powerful Solution ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider, announced today that the company has launched a revolutionary...

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Posted in: Press Releases

Business Phone System - an Important Aspect for Any Running Business

September 7th, 2022 by admin

Two people talking by using 2 cups and a string

Communication is one of the most important aspects of running a business. This particular aspect is essential whether you are running a multi-national organization or just a small-scale company with few employees. If communication between employees...

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Posted in: Products, Services

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

June 29th, 2021 by admin

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider, announced today the company is helping...

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Posted in: Press Releases, Cloud

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by admin

A man working from home using a computer and writing

ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider (MTSP), announced today that the company is helping small to midsized businesses (SMBs) transition from outdated phone systems that hindered remote worker...

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Posted in: Press Releases

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by admin

A business person using a tablet and a laptop

ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Technolink of the Rockies...

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Posted in: Press Releases, Solutions

Unified Communications Provides Benefits for Your Business

July 2nd, 2020 by admin

A man working at his computer while talking on the phone

How is your company ensuring quality communication and collaboration while your employees are working remotely? It can be challenging to switch to a remote model without all of the necessary tools in place. A solution that will benefit your business...

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Posted in: Cloud, Services, Solutions

The Cloud Enables a Remote Workforce

May 19th, 2020 by admin

Man working at home using a laptop and headset

As the pandemic continues to impact American lives, businesses are forced to adapt to the changing landscape. In order for companies to remain operational, they need to transition to a remote workforce. Companies can utilize the features offered by...

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Posted in: Services, Solutions

Empowering Companies to Combat COVID-19 with Microsoft Teams

May 8th, 2020 by admin

A businessman typing on his phone with lines connecting people all over the world

ENGLEWOOD, CO – Technolink of the Rockies, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that...

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Posted in: Press Releases

How to Trade Oversized Lease Agreements for New Technology

October 1st, 2019 by admin

Laptop, papers, pen, phone, tablet and coffee on a table

ENGLEWOOD, CO – Did you know that we are advising SMBs (small to mid-sized businesses)on how to fully leverage the benefits of a remote workforce, bolster employee satisfaction, reduce office space, while simultaneously strengthening...

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Posted in: Press Releases

Technolink of the Rockies Has Been Awarded Best Producer by Pulsar360, Inc.

September 25th, 2019 by admin

Man on laptop using a wired phone going through the screen

Technolink of the Rockies is proud to announce that we have been awarded the Best Producer Award since 2014 by one of the nation's most recognized full-service IT providers. We are ecstatic to be recognized for our dedication and hard work by Pulsar360,...

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Posted in: About Technolink, Awards

Alerting Businesses About Robocall Scams

August 28th, 2019 by admin

Finger touching business phone

ENGLEWOOD, CO – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company...

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Posted in: Press Releases

The Three Main Types of Hosted Phone Systems

May 31st, 2019 by admin

Close up of a phone, with the receiver being lifted and a finger outstretched to dial a number.

Depending on the type of business you have, choosing a hosted phone system may be challenging because different types of hosted phones are tailored for certain types of institutions. If you are a smaller business, the phone system you need may be different...

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Posted in: Solutions

Types of Peripheral Telecom Equipment Your Business Needs

May 14th, 2019 by admin

Smiling woman with a headset

Peripheral hardware is the equipment needed in conjunction with your computers, phone systems, laptops, etc. Businesses that are just starting often overlook or don't understand the importance of utilizing quality equipment for new devices. Whether...

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Posted in: Solutions

Choosing Between On-Premise and Hosted

September 21st, 2018 by admin

A hand resting on a phone receiver still on the base, with other office equipment out of focus on the same desk

Hosted or on-premise phone systems – this can be a tough call for some businesses who are unsure of the differences. Each has benefits for users, depending on your IT infrastructure, budget, and operations. Our team has installed both types of systems...

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Posted in: IT, Solutions

Unified Communications

March 2nd, 2016 by admin

At Technolink of the Rockies, our unified communications solutions work by taking the many ways we communicate in the business environment and smoothly integrating them. Whether it be voice, data, instant messaging, audio/video conferencing, mobility,...

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Posted in: IT, Solutions