Industry Articles and News from Technolink of the Rockies

What Is a Contact Center and How Does It Help?

January 16th, 2024 by admin

People answering their desk phones

A Contact Center plays a pivotal role in connecting organizations with customers. It serves as a centralized hub where various communication channels converge, enabling businesses to interact with customers efficiently. In this blog, we will...

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Posted in: Services

Leveraging Unique Strategic Partnership With Zultys to Help Increase Customer Engagement

August 18th, 2023 by admin

Person with a headset

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships ENGLEWOOD, CO – Technolink of the Rockies, a leading Managed Technology...

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Posted in: Press Releases

Technolink of the Rockies Invited to Attend 22nd Annual Technology Assurance Group

March 18th, 2023 by admin

Close up of audience

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations ENGLEWOOD, CO - Technolink of the Rockies, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry...

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Posted in: Press Releases

Thermal Surveillance Cameras Keeps Employees and Customers Protected

August 19th, 2020 by admin

A surveillance camera on a blue background with a man's finger pointing at the camera

The COVID-19 pandemic is forcing businesses and people to change their behaviors and practices. Companies that could move their employees to remote locations have done so. Still, the businesses that rely on customer patronage need solutions to...

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Posted in: Services, Solutions

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

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Posted in: Products, Services, Solutions

10 Ways Your Phone System Improves Your Customers’ Experience

August 1st, 2016 by admin


Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your...

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Posted in: Products, ShoreTel

A Phone System that Maximizes Your Control

July 12th, 2016 by admin

Hand and Screen

You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize...

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Posted in: Products, Solutions