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Industry Articles and News from Technolink of the Rockies

How Interacting with Your Customers Without a Phone Can Improve Your Business

August 22nd, 2019 by admin

Man on laptop using a wired phone going through the screen

Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...

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Tags: business solution, business tools, cost savings, current technology, customer experience, customer focus, Customer satisfaction, easy-to- manage phone system, efficiency, employee productivity, equipment, phone systems, service, technology, WebRTC

Posted in: Products, Services, Solutions

10 Ways Your Phone System Improves Your Customers’ Experience

August 1st, 2016 by admin

FeedbackForm

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your...

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Tags: customer experience, Customer satisfaction, easy-to- manage phone system, employee productivity, evaluate phone, phone considerations, phone system considerations, ShoreTel Connect ONSITE, ShoreTel ONSITE phone system, superior communications experience, tools for mobile employees

Posted in: Products, ShoreTel

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