August 18th, 2023 by admin
Leading Managed Technology
Services Provider (MTSP) Leverages
Unified Communications &
Integrated Contact Center to
Strengthen Customer Relationships
ENGLEWOOD, CO – Technolink of the Rockies, a
leading Managed Technology...
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Tags: customer experience, Customer satisfaction, Customer service, unified communications, Zultys
Posted in: Press Releases
July 10th, 2023 by admin
Leading Managed Technology Services
Provider Leverages Big Data &
Artificial Intelligence to Accelerate
Customer Support with Predictive IT
Models
ENGLEWOOD, CO –
Technolink of the Rockies a leading
Managed Technology Service Provider...
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Tags: Customer satisfaction, Customer service, IT
Posted in: Press Releases
June 27th, 2023 by admin
Leading Managed Technology
Services Provider Enhances
Productivity and
Customer Service for Local
Organizations
ENGLEWOOD, CO
- Technolink of the Rockies a leading...
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Tags: business solution, Customer satisfaction, Customer service, Help Desk
Posted in: Press Releases
July 2nd, 2020 by admin
How is your company ensuring quality communication and collaboration while your employees are working remotely? It can be challenging to switch to a remote model without all of the necessary tools in place. A solution that will benefit your business...
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Tags: business communications, business continuity, Business phone, business solution, business tools, Cloud Technology, cloud, Customer satisfaction, Customer service, flexibility, mobility solution, remote workers, Remote, unified communications solutions, unified communications
Posted in: Cloud, Services, Solutions
August 22nd, 2019 by admin
Improve customer interaction with the ability to have real-time communication via your web browser; Technolink of the Rockies is offering an enhanced interactive experience using WebRTC. Integrated with our our communication solutions, WebRTC will give...
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Tags: business solution, business tools, cost savings, current technology, customer experience, customer focus, Customer satisfaction, easy-to- manage phone system, efficiency, employee productivity, equipment, phone systems, service, technology, WebRTC
Posted in: Products, Services, Solutions
August 1st, 2018 by admin
Many companies brag about their customer satisfaction, but how many of them can say they have a customer satisfaction rating of 100%? We know we can make that claim! Technolink is proud that we can achieve such a goal. So we would like to take the time...
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Tags: Customer satisfaction, Customer service, support
Posted in: About Technolink
August 1st, 2016 by admin
Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located.
If that’s your...
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Tags: customer experience, Customer satisfaction, easy-to- manage phone system, employee productivity, evaluate phone, phone considerations, phone system considerations, ShoreTel Connect ONSITE, ShoreTel ONSITE phone system, superior communications experience, tools for mobile employees
Posted in: Products, ShoreTel